Validation Agent

Description

Job Summary: We are seeking a Validation Agent to ensure compliance with quality standards in mass sales and processes, monitoring and providing feedback to advisors. Key Highlights: 1. Ensure compliance with quality standards 2. Develop, validate, and improve methods 3. Monitor and provide feedback to telephone advisors **JI / RO Talent Attraction seeks a Validation Agent in Querétaro, Querétaro** -------------------------------------------------------------------------------- **JOB OBJECTIVE:** Efficiently ensure compliance with quality standards in mass sales and processes. **$10,900 (composite salary)** **Statutory Benefits** **Savings Fund** **Scholarships with universities** **RESPONSIBILITIES:** * Validation Control * Process Validation * Cross-selling * Monitor processes and provide feedback to telephone advisors * Develop, validate, and improve methods. * Interpret SPH analysis results * Indicator management **KNOWLEDGE AND EXPERIENCE LEVEL:** * Completed high school with certificate * Experience: customer service (call center, preferred) * Knowledge in the following areas: * PC operation * Strong verbal communication skills * Teamwork **Desired Education Level:** Upper Secondary Education **Desired Experience Level:** Entry Level **Departmental Function:** Marketing / PR / Communications **Industry:** Call Centers / Telemarketing *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0264ca3b00003e00802b3e\&source\=indeed*