Description
**Work Level is seeking a Technical Support Assistant - Systems in Del Valle Sur - Benito Juárez, Mexico City**
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**Technical Support / Systems Assistant**
**Field and Office Work | Immediate Hiring**
Are you passionate about technology and seeking a professional growth opportunity?
A growing company is looking for a **Technical Support Assistant** to provide support for maintenance, configuration, and installation of technological equipment in office and field locations within Mexico City (CDMX).
We seek committed individuals with a service-oriented attitude, ability to learn quickly, and enthusiasm for systems and technical support.
**Key Responsibilities**
* Provide on-site and remote technical support to users.
* Configure and perform basic maintenance on computers, laptops, and mobile devices.
* Diagnose and resolve failures in devices running Windows, Android, and Apple operating systems.
* Install software, peripherals, and printers.
* Assist with network cabling installation and punching.
* Conduct basic checks of connections and networks.
* Address and track technical reports.
* Prepare service reports.
* Support operational activities and field visits within Mexico City (CDMX).
**Requirements**
* Technical degree, technical high school diploma, or studies in Computer Science, Systems Engineering, Electronics, or related fields.
* Minimum experience in technical support, equipment maintenance, or professional internships.
* Basic knowledge of:
* + Hardware and computers
+ Basic networking
+ Microsoft Office
+ Software installation
* Valid driver's license.
* Ability to drive a standard vehicle.
* Availability to travel within Mexico City (CDMX).
**Candidate Profile**
* Proactivity and responsibility
* Service-oriented attitude
* Passion for technology
* Quick learning ability
* Teamwork
* Organization and follow-up skills
**We Offer**
* Competitive base salary
* Continuous training
* Job stability
* Growth opportunities
* Excellent work environment
* Immediate hiring
Work location: CDMX
Schedule: Full-time
Work modality: Field and office
**Desired education level:**
Higher education – degree holder
**Desired experience level:**
Mid-level
**Departmental function:**
Technology / Internet
**Industry:**
Passenger Ground Transportation
**Skills:**
* Technical support
* Excel
*This job posting originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j\_id\=6a15e94e5200006000c36bf7\&source\=indeed*