Job Summary: We are seeking a Paid Media Audit Customer Success Manager to manage client relationships, understand their needs, and plan digital strategies at Pubsa. Key Highlights: 1. Customer relationship management and primary point of contact. 2. Understanding customer needs and resolving issues. 3. Strategic digital planning to achieve results. **Description:** ---------------- We are Pubsa, a digital marketing agency that designs and executes digital media buying strategies focused on improving our clients' KPIs. We are currently looking for a Paid Media Audit Customer Success Manager responsible for: * Managing relationships with assigned clients and serving as their primary point of contact; * Understanding client needs and collaborating with internal teams to resolve issues or provide solutions; * Planning, together with the specialist team, the optimal digital strategy to meet clients' goals and expectations; * Conducting periodic follow-ups to ensure ongoing client satisfaction and success, as well as providing guidance and training on effective use of products or services. **Requirements:** --------------- * 3 years of experience in this role managing national-level accounts, preferably within digital marketing agencies; * Advanced knowledge and usage of Google Drive (Google Sheets, Google Docs, Google Slides); * Solid experience in Google and Meta Ads campaigns; * Familiarity with task and project management tools (e.g., Monday, COR, etc.); * Excellent communication skills (both oral and written); * Analytical ability to interpret KPIs and present insights. * Fluent English will be considered a plus.
Juan García
Indeed · HR
Juan García
Indeed · HR
