We are the most prestigious residential development company in northern Mexico, with over 50 years of experience in the market. We stand out as a socially responsible company and one of the best places to work in the country. We specialize in high-quality real estate developments for different market segments, operating in Nuevo León, Jalisco, Aguascalientes, Querétaro, State of Mexico, Quintana Roo, Puebla, and Tamaulipas. We are looking for: **IT Support Analyst** **Objective:** Provide technical assistance for the proper installation, maintenance, and operation of all technological resources, and ensure effective, timely, and continuous delivery of technical support and user services to all areas of the company, maintaining a focus on quality, teamwork, and customer service. **Requirements:** * Completed bachelor's degree or engineering in a related field (degree required) * Must know how to drive **standard** transmission and hold a valid license * Minimum 2 years of experience in hardware, software, telecommunications, and office equipment support. * Experience in Cybersecurity, Checkpoint, and Fortinet. **Key responsibilities:** * Provide technical support for user computing equipment across all business units. * Offer technical advice on the use of end-user technology resources. * Install, replace, or remove general office and non-specialized software. * Supply printing consumables. * Maintain inventory records for computers and peripherals. **What we offer you:** * Competitive salary. * Punctuality and attendance bonus. * Grocery vouchers. * Major medical expense insurance (SGMM). * Life insurance. * Development opportunities. Job type: Full-time Salary: $22,000.00 - $22,800.00 per month Benefits: * Savings fund * Major medical expense insurance * Life insurance * Grocery vouchers Work location: On-site