Systems Analyst

Description

Job Summary: We are seeking a passionate and extroverted Systems Analyst to document, analyze, and diagnose cases; provide technical support; and follow up on incidents. Key Highlights: 1. Integrate into a work team with a service-oriented attitude. 2. Provide technical support and follow up on tickets. 3. Update solutions and improve customer service practices. We seek collaborators with a Service-Oriented Attitude, Passion, and Extroversion who will join our Work Team. We Are Seeking **SYSTEMS ANALYST** What Will Be Your Main Responsibilities? -Document, analyze, and diagnose cases reported by users. -Identify recurring, complex, and high-impact reports. -Update documented solutions in the knowledge base when solution changes occur or when a better customer service practice is identified. -Identify a better customer service practice. -Provide technical support to internal users (hardware, software, and networks). -Follow up on tickets and incidents using management tools. Requirements: Experience: Minimum 1 year of experience in similar activities Shift Schedule Flexibility Skills: Service-oriented attitude, Effective communication, Achievement orientation, Analytical thinking, Observational skills Education: Technical degree in Computer Science, Systems, Networks, Systems Support, or related field. (Incomplete) We Offer: Gross Monthly Salary of $ 12,538.20 (Paid Biweekly) Statutory Benefits Savings Fund Free Cafeteria Service Price Shows Membership with bonuses and 20% discount Additional Days Off. -Requirements- Minimum Education: Upper Secondary Education – General High School Diploma 1 year of experience Age: between 22 and 35 years Knowledge: Fault analysis, Information analysis, Process analysis, Systems development, Web development Keywords: analyst, system