Sales Supervisor

Description

**Core Purpose of the Position** Lead the commercial management of the assigned route, ensuring achievement of sales indicators such as budget coverage and return control. Ensure correct execution and compliance with processes by the Self-Service Salesperson and Store Staff at the point of sale, with special focus on flagship stores, through effective team supervision, strategy implementation, and human resource management/development. **Academic Qualifications** Bachelor's Degree or Engineering in Business Administration, Marketing, International Business, or related field **Previous Experience** 2\+ years of experience in a similar role, preferably within the distribution and/or retail industry. Execute commercial strategies to achieve and exceed sales targets. Manage teams while fostering a collaborative, high-performance work environment. Analyze data from the assigned route to identify opportunities and threats. **Competencies** Problem solving, Handling ambiguous situations, Business acumen, Setting priorities, Planning, Developing subordinates, Leadership skills, Reporting ability, Customer orientation, Ability to motivate people, Comfort interacting with senior executives, Negotiation, Building effective teams, Written communication, Self-development. **RESPONSIBILITIES** Supervision: Daily supervision of Sales Staff and Self-Service Salesperson activities, exercising continuous leadership and oversight to ensure fulfillment of their operational and commercial duties. Goal Setting: Define individual and group goals aligned with the company’s sales objectives, applying results-oriented planning and guidance to communicate clear expectations to the team. Performance Evaluation: Weekly evaluation of each sales team member’s performance through presentation of sales results, returns, and shrinkage, to measure goal attainment. Results Analysis: Analyze outcomes during follow-up meetings, identifying areas for improvement in commercial and operational practices, with a focus on continuous improvement, to implement corrective actions. Talent Development: Train staff on the company’s operational and administrative processes to ensure learning and guarantee performance aligned with organizational objectives. Information Analysis and Strategic Vision: Research and analyze trends within the area of responsibility, customer needs, and competitor activities in the territory to identify growth opportunities, anticipate risks, and make informed commercial decisions. Negotiation and Persuasion: Negotiate and secure display space at points of sale within assigned routes, establishing agreements with floor managers and grocery department heads to maximize product visibility, rotation, and positioning. Communication: Clearly and promptly communicate any relevant updates or incidents to the Sales Manager to ensure rapid and appropriate decision-making, maintaining operational control and preventing workflow interruptions. Accountability: Submit weekly and periodic reports on management results and progress toward goal achievement to strengthen team performance and ensure attainment of established objectives. Order Request: Review and validate order entries made by the Self-Service Salesperson and ensure timely submission according to established guidelines to guarantee prompt order processing. Operational Supervision: Supervise and ensure execution of in-store activities, including visit effectiveness and delivery, proper product rotation, correct handling of SKUs, accurate pricing, promotions and discounts, as well as visual product presentation, to guarantee operational execution and achievement of objectives. Salary: $17,000\.00 \- $20,000\.00 per month Benefits: * Transportation assistance or service * Discounts and preferential pricing * Grocery vouchers Work Location: On-site employment