Group Support & Payments Coordinator

Description

Summary: Seeking a highly organized, detail-oriented professional for an administrative position supporting group travel operations, focusing on management, proposals, contracts, reports, and payments. Highlights: 1. Opportunity within the travel and hospitality industry 2. Collaborative and supportive team culture 3. Training and full support & development **WE ARE HIRING: Group Support \& Payments Coordinator** Mexico\-Based \| Remote **TA Pipeline LLC, a NextTrip, Inc. Company** Specializing in group travel throughout Mexico and the Caribbean. We are seeking a highly organized, detail\-oriented professional to join our Group Support \& Service Team. If you enjoy administration, customer service, are a peoples person, and working collaboratively in a fast\-paced environment, we would love to hear from you. This is an excellent opportunity for someone based in Mexico looking for a career within the travel and hospitality industry while working remotely from home. **About the Role** This is an administrative position assisting and liaising with travel agents, hotel partners, suppliers, and internal teams with groups: The main focus on day to day management, proposals, contracts, reports and payments of all groups. **Key Responsibilities** * Communicate with travel agents, hotel partners, and suppliers throughout the USA, Canada, UK, and Mexico * Assist with group proposals, contracts, queries and reporting * Load and manage groups within the company extranet and internal systems * Maintain accurate and detailed group reports and payment tracking * Provide administrative and customer support to internal service teams * Maintain excellent housekeeping standards across systems, files, folders, and documentation * Reconcile hotel invoices against group reports and manage payment schedules for hotels, suppliers, and travel agents * Ensure all sales and financial reports are updated accurately and in a timely manner * Maintain and strengthen established supplier and partner relationships and assist in buiding new relationships **This Role Is Perfect For Someone Who:** * Is based in Mexico and comfortable working remotely * Has experience within the hotel, hospitality, or travel industry * Understands group travel dynamics, operations and logistics * Is flexible and willing to go the extra mile to support the team and achieve goals * Works well independently while also being a supportive team member * Follows instructions, procedures, and processes carefully **Requirements** * Must have your own laptop or computer * Access to and proficiency with the latest Microsoft Office applications * Excellent and reliable high\-speed internet connection * Fluent spoken and written English * Advanced Excel skills, including formulas and reporting * Proficient with technology * Strong written and verbal communication skills * Strong presentation and interpersonal skills **The Perks** * Remote / work\-from\-home position * Mon to Fri * Competitive pay * Collaborative and supportive team culture * Training and full support \& development * Career growth opportunities within an exciting and growing travel company **Interested?** We’d love to connect. Please send your resume to: **Mike O’Farrell** mike@tapipeline.com Lugar de trabajo: Empleo remoto