Executive Reception Assistant

Description

Job Summary: Audiotech is seeking a Customer Experience Assistant to transform lives by supporting those seeking to hear the world better. Key Responsibilities: 1. Support life transformation through hearing improvement. 2. Ensure a positive in-branch experience for patients. 3. Assist specialists in hearing aid fitting. If you enjoy helping people and delivering memorable experiences, Audiotech is looking for you. Join our team as a Customer Experience Assistant and become part of transforming lives by supporting those who wish to hear the world around them better. What Are We Looking For? General Requirements: Education: High school diploma (minimum). Age: 28 years or older. Experience: Minimum of 3 recent years in customer service and administrative roles within corporate environments, banks, hospitals, clinics, etc., with PROVEN EMPLOYMENT STABILITY. EXCELLENT EXECUTIVE PRESENCE IS MANDATORY. Essential Requirements: MANDATORY availability to work commercial mall hours (Monday to Sunday, with one weekday day off between 10:50 am and 8:00 pm). MANDATORY availability to attend a paid training program in Polanco lasting 1–2 weeks, Monday to Saturday. Documentation: Tax Status Certificate. Verifiable Experience: Employment references will be checked. Knowledge and Skills: Organization and multitasking ability—coordinating appointments, follow-ups, and documentation without compromising service quality. Customer service protocols and customer experience—best practices for greeting, guiding, and accompanying patients during their visit. Audiology products and services—basic knowledge of hearing aids, accessories, and fitting processes. (Training provided prior to start.) What Will You Do Daily? Attend to patients and visitors—greet, guide, and provide clear information about products and services. Ensure a positive in-branch experience—monitor that the space is welcoming, resolve inquiries, and proactively address customer needs. Support hearing aid fittings—assist specialists in preparing devices and explain basic care instructions to patients. · Work Location: Inside Mundo E or Parque Toreo · What Do We Offer? Salary: $12,000.00 per month, tax-free. Quarterly bonuses. Benefits: Statutory benefits. Additional Benefits: Partnerships and discounts at various merchants. · We Want to Meet You! If you are passionate about helping people and want to join a team that transforms lives, Audiotech has a place for you. Apply today and become part of our success story!. -Requirements- Minimum Education: Upper secondary education – General High School Diploma 2 years of experience Age: between 26 and 43 years Knowledge: Customer service Keywords: assistant, helper, aide, auxiliary, receptionist, recepcionista