Executive Reception Assistant

Description

Job Summary: Audiotech is seeking a Customer Experience Assistant to deliver exceptional service, guide patients, and support hearing aid fittings—transforming lives. Key Highlights: 1. Helping people and delivering memorable experiences 2. Transforming lives by supporting those who wish to hear better 3. Ensuring a positive experience at the branch If you enjoy helping people and delivering memorable experiences, Audiotech is looking for you. Join our team as a Customer Experience Assistant and be part of transforming lives by supporting those who wish to hear better the world around them. What Are We Looking For? General Requirements: Education: High school diploma (minimum). Age: 28 years or older. Experience: Minimum of 3 recent years in customer service and administrative roles within corporate environments, banks, hospitals, clinics, etc.; employment stability required. EXCELLENT EXECUTIVE APPEARANCE MANDATORY Essential Requirements: Mandatory availability to work commercial plaza hours (Monday to Sunday, with one weekday day off, from 10:50 am to 8:00 pm). Mandatory availability to attend a paid training program in Polanco lasting 1–2 weeks, Monday through Saturday. Documentation: Tax Status Certificate. Verifiable Experience: Employment references will be checked. Knowledge and Skills: Organization and multitasking: coordinating appointments, follow-ups, and documentation without compromising service quality. Customer service protocols and experience: best practices for receiving, guiding, and accompanying patients during their visit. Audiology products and services: basic knowledge of hearing aids, accessories, and fitting processes. (Training provided prior to start) What Will You Do Daily? Attend to patients and visitors: receive, guide, and provide clear information about products and services. Ensure a positive branch experience: oversee that the space is welcoming, resolve inquiries, and proactively address customer needs. Support hearing aid fittings: assist specialists in preparing devices and explain basic care instructions to patients. · Work Location: Inside Parque Toreo or Mundo E · What Do We Offer? Salary: $12,000.00 per month, tax-free Quarterly bonuses Statutory benefits. Additional Benefits: Partnerships and discounts with various merchants. · We Want to Meet You! If you are passionate about helping people and want to join a team that transforms lives, Audiotech has a place for you. Apply today and become part of our success story!. -Requirements- Minimum Education: Upper secondary education – General High School Diploma 2 years of experience Age: between 26 and 43 years Knowledge: Customer service Keywords: assistant, helper, aide, auxiliary, receptionist, recepcionista