Description
Job Summary:
We are seeking a professional for customer service and order management, with a solution-oriented approach and excellent communication skills.
Key Highlights:
1. Phone support with a solution-oriented and courteous approach
2. Order tracking and personalized customer advisory services
3. Handling inquiries and supporting order definition
**Location:** El Trébol, next to the Tepotzotlán toll booth.
**Working Hours:** Monday to Friday, 8:00 a.m. to 5:30 p.m.
**Weekends completely off**
**WE OFFER:**
* Grocery vouchers
* Statutory benefits from day one
* Job stability and timely payments
* Excellent team-oriented work environment
**RESPONSIBILITIES:**
* Answer calls with a solution-oriented and courteous approach
* Track orders
* Provide personalized advisory services to our customers
* Handle inquiries, clarifications, and requests
* Support order definition to ensure successful delivery.
* Perform invoicing.
**REQUIREMENTS:**
* Customer service experience (preferred)
* Basic proficiency in office tools
* Excellent oral and written communication skills
* Proactivity, results orientation, and enthusiasm for teamwork
* Ability to work under pressure in an organized manner
* Age between 30 and 50 years
CONTACT: 56\-14\-32\-28\-29
Salary: $13,000\.00 per month
Workplace: On-site employment