Collection Officer

Description

Job Summary: We are seeking a Collection Officer to manage and supervise collection processes, control credit, and develop improvement strategies. Key Highlights: 1. Manage and supervise collection processes 2. Negotiation and conflict resolution skills 3. Develop strategies to improve collection processes We are seeking a Collection Officer for Price Shoes México. Your mission will be to manage and supervise collection processes to ensure control over the company's credit. Job Responsibilities * Effective communication skills. * Negotiation, analysis, and research capabilities. * Negotiate with the customer portfolio and establish payment plans. * Track payments and update corresponding records. * Identify and report credit risks. * Develop strategies to improve collection processes. * Knowledge of collections management and follow-up. * Ability to negotiate and resolve conflicts. * Organizational and time management skills. * Ability to work under performance metrics and meet objectives. * Knowledge of routes in CDMX Job Requirements * Completed Secondary Education * Experience as a delivery driver or Collection Officer * Motorcycle handling (250 cc) * Valid Class C, A1, or A2 driver’s license * Prior experience as a delivery driver and customer service We Offer Statutory Benefits * IMSS registration from Day 1 * Vacation days * Year-end bonus (Aguinaldo) * INFONAVIT and FONACOT loans * Annual profit-sharing (Gratificación Anual) Additional Benefits * Savings fund * Direct employment contract with the company * Paid training * 3% bonus for employee purchases of $200 * Free medical services * Price Coupon Booklet (additional free days for emergencies or birthdays, early dismissal). * $2,000 Guarantee Bonus during the first 2 months; starting from the 3rd month, commission-based structure applies * Monthly Gross Salary: $12,908 Schedule: Monday to Sunday / 9 AM to 6 PM, with midweek rest. If you meet the requirements and are interested in joining our team, we invite you to apply directly. Together, we can secure the financial success of Price Shoes México!. -Requirements- Minimum education: Secondary education Less than 1 year of experience Age: between 20 and 40 years Driver’s licenses: C Keywords: resident, supervisor, team leader, assistant manager, responsible person, coordinator, collector, captain, collections, payment, collection