Call Center - Sales Representative

Description

Job Summary: The Call Center Agent interacts with customers, provides information, resolves issues, and conducts sales to ensure customer satisfaction. Key Highlights: 1. Direct interaction with customers for service and resolution of inquiries. 2. Opportunity to conduct sales and promotions. 3. Effective handling of complaints and achievement of quality objectives. The Call Center Agent is responsible for direct customer interaction via telephone calls. This role may include providing information about products or services, resolving issues, or conducting sales and promotions. Answer incoming calls and make outbound calls as needed. Resolve customer inquiries or route them to the appropriate departments. Provide detailed information about products or services. Record call and interaction details in the system database. Effectively manage and resolve customer complaints. Meet the company's established call volume and quality targets. WE OFFER: -Weekly base salary. -Statutory benefits. -Life insurance. -Bonuses, incentives, and awards. WE ARE LOOKING FOR: -Strong verbal communication skills. -Passion for sales. -Requirements- Minimum education: Upper secondary education - General High School Diploma 1 year of experience Age: between 25 and 60 years Keywords: callcenter, teleoperator, telephone operator, telephonist, telephone agent, salesman, saleswoman, seller, vendedor, commercial, salesperson