Description
Position Summary:
We are seeking Banking Advisors to offer credit products and services, ensuring an excellent customer experience and fostering long-term relationships.
Key Highlights:
1. Advise customers on banking products and services, promoting sales
2. Treat customers with respect, exceeding expectations to foster loyalty
3. Maintain up-to-date data and pursue continuous training
We are hiring Banking Advisors for the Banco Azteca Module located inside Soriana, facing Plaza Ana.
As a Banking Advisor, you will be responsible for ensuring an excellent customer experience by selling credit products and services to build long-term relationships.
Key Responsibilities:
* Advise customers on the various credit products and services offered by Banco Azteca, promoting cross-selling.
* Advise customers on the benefits and responsibilities associated with credit, identifying needs to facilitate new credit placements.
* Update all customer data in the system during each visit or customer contact, at least once per year.
* Process credit applications accurately to avoid payment delays and prevent fraud.
* Stay current and continuously trained on the products and services we offer.
* Cambaceo: Promoting products outside the point of sale.
* Treat customers with respect and exceed their expectations to encourage repeat visits and referrals.
REQUIREMENTS:
* Completed high school education
* Enjoy interacting with customers
* One year of experience in placing financial products
* Numerical aptitude
* Knowledge of credit sales and telephone collections
* Experience in field-based customer prospecting activities (field/cambaceo)
* Availability to work rotating shifts and weekends
* Integrity in performing job duties
VALUE PROPOSITION:
* Fixed weekly salary starting at: $2,200
* Weekly commissions and bonuses
* Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, 15-day Christmas bonus per year, increasing according to tenure
* Working conditions: Schedule from Monday to Sunday, 9:45 AM to 8:15 PM, including a 30-minute breakfast break and a 2-hour lunch break, with one weekday rest day (Tuesday).
Dare to join our team!