Description
At Taylor Farms, we are seeking talented individuals to fill the position of **ADMINISTRATIVE ASSISTANT \- CUSTOMER SERVICE**
REQUIREMENTS:
* Education: High School Diploma / Bachelor's Degree.
* Customer service experience.
* Proficiency in Microsoft Office suite.
* Availability to work rotating shifts (1st and 2nd shifts).
(Work schedule is 6 days per week with 1 day off; the day off rotates between weekends).
* Personal transportation or easy access to transportation (in case your schedule does not align with company-provided transportation).
* **Intermediate to advanced English (conversational and written)**
RESPONSIBILITIES:
* Analyze customer complaint data to identify statistical trends.
* Follow up with departments involved in non-conformities identified on-site.
* Generate customer responses based on prior investigation, providing corrective and preventive actions.
* Track customer requests regarding documentation and data updates.
* Generate reports.
* Manage work tools.
WE OFFER:
* Weekly pay.
* Additional bonus for working the afternoon shift.
* Savings fund.
* Monthly attendance bonus paid via grocery vouchers.
* Subsidized cafeteria.
* Profit-sharing.
* Life insurance.
* Funeral expense assistance.
* School supplies and scholarship support (at the beginning of each academic cycle).
* Sunday premium pay above legal requirements.
* Weekly product donation.
Apply now! We look forward to welcoming you!