Job Summary: We are seeking a Technical Support Analyst with experience in computer equipment maintenance and user support for a leading company. Key Highlights: 1. Market-leading company with over 30 years of experience 2. Opportunity to perform equipment maintenance and repair 3. Comprehensive technical support to users We are a leading company in hardware and home improvement products with over 30 years in the market; we are currently seeking a Technical Support Analyst Requirements: Bachelor’s degree in Systems, Computer Science, or related field Minimum 1 year of experience Proficiency in various software applications Knowledge of internal technical support and problem resolution Responsibilities: Perform preventive and corrective maintenance on computer equipment Repair computers at both hardware and software levels Provide technical support to users Configure time clock systems Monitor and maintain CCTV systems Quote and request consumables for equipment Configure telephony equipment We Offer: Base salary of $13,000 monthly gross Statutory benefits Food vouchers Direct employment with the company Work schedule: Monday to Friday, 8:00 AM – 6:30 PM Work location: Tlalnepantla, State of Mexico IF YOU MEET THE PROFILE AND LIVE WITHIN A 1-HOUR COMMUTE TO THE WORK LOCATION, PLEASE SEND YOUR CV THROUGH THIS CHANNEL . -Requirements- Minimum education: Upper secondary education – Technological High School Diploma Less than 1 year of experience Keywords: analyst, support, apoyo, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, system