Technical Support

Description

Summary: This role involves providing expert technical support for blade repair, ensuring compliance with standards, collaborating globally, and driving continuous improvements in processes and product reliability. Highlights: 1. Provide expert technical support for blade repair and inspections 2. Collaborate globally to resolve complex technical challenges 3. Drive improvements based on field learnings and failure modes **Responsibilities :** During the planning phase, provide precise technical inputs to the Planning team, including estimated MTTR (Mean Time to Repair), required manpower profiles, repair methodologies, and specifications of tools, consumables, and materials needed for blade repair. Assess and prioritize blade damage repairs based on recommendations from Blade Engineering, considering safety impact, performance degradation, and operational risk.Deliver first\-line expert technical support to Service teams, including external subcontractors, ensuring consistent application of repair standards across internal and outsourced resources. Collaborate closely with global technical counterparts across the organization to exchange best practices and jointly resolve complex blade\-related technical challenges. Validate and configure blade work instructions and parameter settings for each wind farm, ensuring alignment with turbine models, site\-specific conditions, and OEM guidelines. When required, identify appropriate spare parts, repair kits, and technical documentation (drawings, BOMs, or WIs) to support field execution. Perform on\-site guidance, mentoring, and quality control during blade inspections and repairs, ensuring workmanship meets internal and industry standards. Ensure all repair activities are executed in full compliance with safety regulations, engineering specifications, and approved work instructions. Document all repair actions thoroughly and upload required records, reports, and imagery into CIR (Component Report Platform) or equivalent systems. Upon request from Service, participate in client\-facing discussions to support resolution of technical issues, increasing customer satisfaction and reinforcing service credibility. Provide technical assessments and arguments to the Sales team when preparing proposals for blade repair services or corrective campaigns. Proactively capture field learnings and recurring failure modes, converting insights into actionable improvements for processes, documentation, and product reliability. **Qualifications:** Technical education such as Electrical or Mechanical An engineering background would be beneficial Strong background in blade repair techniques and best practices. Extensive expertise in blade repair Advanced PC skills \- SAP, Microsoft Office Good knowledge of composites Good communication skills in English, both oral and in writing Location: Victoria (MX) **Our commitment to a fair hiring.** At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness. **DEIB Statement** At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. **BEWARE – RECRUITMENT FRAUD** It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our\-recruitment\-process **About Vestas** Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40\+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.