Salesforce Manager

Description

Position Summary: A role focused on end-to-end management of Salesforce projects, combining technical leadership, operational coordination, and strategic vision to deliver value. Key Highlights: 1. Technical and strategic leadership in Salesforce projects 2. End-to-end comprehensive management of Salesforce teams and projects 3. Talent development and fostering a culture of innovation **Location:** Torre Reforma Latino **Work Model:** Hybrid **Area:** Salesforce – Consulting and Delivery **Reports To:** Practice Director / Delivery Lead **Working Hours:** 9 AM to 6 PM **Contract Duration:** Indefinite **Compensation Offer:** Gross Base Salary + Enhanced Statutory Benefits **About the Role** A role focused on end-to-end management of Salesforce projects, combining technical leadership, operational coordination, and strategic vision. Acts as the central point between clients, technical teams, and business units, ensuring proper execution of initiatives, achievement of objectives, and value generation in every delivery. **Role Purpose** To ensure successful execution of Salesforce projects through effective team management, financial control, technical alignment, and stakeholder engagement—contributing to business growth, customer satisfaction, and practice consolidation. **Responsibilities** **Delivery (Project Management)** * Lead end-to-end Salesforce projects (scope, timelines, quality, and budget). * Define implementation strategies and methodologies (Agile, Hybrid, or Waterfall). * Coordinate cross-functional teams (consultants, developers, architects, project managers). * Track progress, risks, and dependencies, ensuring timely mitigation. * Guarantee adherence to Salesforce technical standards and best practices. **Financial Management** * Manage projects under Fixed Price, Time & Materials, or team-based models. * Control budgets, forecasts, margins, and variances. * Ensure appropriate resource allocation and operational efficiency. * Make profitability-driven decisions without compromising quality. * Report financial progress and risks to leadership. **People (Talent Management)** * Lead, motivate, and develop Salesforce teams. * Conduct performance evaluations and career development plans. * Manage team capacity, assignments, and availability. * Promote certifications, mentoring, and professional growth. * Foster a culture of collaboration, innovation, and high performance. **Commercial** * Participate in pre-sales (technical proposals, estimations, presentations). * Identify opportunities within existing accounts. * Execute consultative sales based on client needs. * Manage relationships with key stakeholders. * Contribute to internal offerings, accelerators, and methodologies. **Mandatory Requirements** **Experience** * 5+ years leading Salesforce projects in consulting environments. * Experience managing cross-functional teams. * Experience in financial management of projects. * Direct interaction with clients and stakeholders. **Academic Background** * Degree in Systems Engineering, Information Technology, Business Administration, or related field. **Technical Knowledge** * Salesforce ecosystem: Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud. * Salesforce architecture best practices. * Implementation and delivery models. * Project management (Agile, Hybrid, Waterfall). * Financial management of projects. **Desirable Requirements** * Salesforce certifications (Admin, App Builder, Sales/Service Consultant). * Industry-specific experience (Financial Services, Energy & Utilities, etc.). * Familiarity with management tools (Jira, DevOps, etc.). * Pre-sales and business development experience. **Soft Skills** * Leadership and team management * Executive communication * Negotiation * Strategic thinking * Results orientation * Decision-making * Adaptability * Conflict resolution **Expected Culture and Work Style** * Results- and profitability-oriented mindset * Collaborative work with cross-functional teams * Strong organizational and prioritization skills * Customer- and business-oriented approach * Continuous improvement mindset * **Commercial proactivity and initiative** Workplace: Hybrid remote work in Álvaro Obregón, CDMX