Operations Coordinator

Description

Job Summary: Coordinate, assign, and supervise Mercado Libre’s dispatch routes, optimizing resources and managing operational staff efficiently. Key Responsibilities: 1. Operational management and dispatch route planning. 2. Real-time route monitoring and tracking. 3. Operational staff administration and incident resolution. **Job Description** Ensure proper coordination, assignment, and supervision of Mercado Libre’s dispatch routes, guaranteeing PERFORMANCE compliance, resource optimization, and efficient operational staff management. Operational Management and Planning: * Plan weekly operations according to Mercado Libre’s schedule. * Assign drivers and vehicles on the Mercado Libre platform, ensuring timely assignment to avoid penalties. * Confirm daily schedules requested by Mercado Libre. * Supervise and support the entire dispatch process from start to completion. * Assign assistants to routes on the Mercado Libre platform. * Train drivers and assistants. Route Monitoring and Tracking: * Monitor routes to ensure proper operations and resolve incidents in real time. * Share progress reports with the operations team and Mercado Libre. * Prioritize deliveries to Sacas, Agencies, and Retailers. * Ensure DA’s correctly log their route start in the group. Staff Administration: * Manage attendance records for operational staff (drivers, assistants, and vendors). * Coordinate breaks while ensuring operational coverage. * Share attendance reports with the Human Resources department for payroll processing. PNR and Reporting Management: * Support PNR management and resolution to avoid penalties and delays. * Maintain detailed incident logs and report findings with supporting evidence. * Prepare dispatch reports and share them with the team. **Candidate Profile** * High school diploma or incomplete degree in logistics and transportation. * Minimum 2 years of verifiable logistics experience. * Organizational and strategic planning skills. * Ability to respond effectively to unforeseen events. * Effective communication with operational teams and internal departments. * Ability to work under pressure and focus on results. **Client Name** Lord Logistic **Reason** Position opening **Benefits** * Competitive salary aligned with local market standards. * Job stability and professional growth opportunities. * Integration into an expanding company. * Statutory benefits.