Customer Support Assistant (Rack Handler)

Description

Job Summary: We are seeking a passionate Customer Support Assistant dedicated to outstanding service, building strong relationships, and delivering personalized solutions—guiding customers through their booking process and acquiring new customers. Key Highlights: 1. Deliver exceptional service and build strong relationships with customers. 2. Generate new business by identifying opportunities and maximizing satisfaction. 3. Be part of a dynamic and growing team. DESCRIPTION At **Localiza\&Co**, our goal is to assemble a team of people passionate about customer service and deliver the best possible service through fast, reliable, and customer-centric solutions. As a **Customer Support Assistant**, you will be responsible for delivering exceptional service to build strong relationships and provide customized solutions for each of our customers. You will guide customers through their airport booking process and acquire new customers for car rental reservations. We seek talent like yours—with strong communication skills—to inspire confidence in our potential customers and maintain long-term relationships. If you have experience in customer service and sales, and are interested in joining a dynamic and growing team, we want to hear from you! **Key Responsibilities:** * Assist customers throughout their journey—from arrival to boarding the shuttle. * Generate new business by identifying opportunities with new customers and converting them into new bookings. Maximize customer satisfaction by directing post-sale inquiries to the appropriate departments. * **What We Offer:** * Gross salary of 10,264.00 * Productivity and attendance bonus of 2,932\.00 * Commissions * Statutory benefits * Additional vacation days * Grocery vouchers * Uniforms * Be the protagonist of your professional development in an environment full of opportunities, learning, and growth Experience the journey and help build the future of mobility with us! REQUIREMENTS ### **Minimum Requirements** * Minimum 1 year of face-to-face sales experience. * Completed high school education. * Conversational English preferred. * Availability to work rotating shifts. * Proactivity and communication skills. * Interpersonal skills. * Sense of urgency. * Focused attention and organizational skills. * Excellent personal presentation