Customer Service

Description

Position Summary: We are seeking a Customer Service Advisor to attend to and advise customers, meet targets, organize merchandise, and handle cash and items. Key Highlights: 1. Customer service and advisory support at the counter and sales floor 2. Organization and working under pressure 3. Customer service orientation and negotiation skills Address: CALZADA DE GUADALUPE \#466 CDMX, Mexico City 07800**At EMPEÑO FÁCIL, we want you to join us for a Career—not just a Job. Join us as a Full-Time Customer Service Advisor at our store in: LA VILLA** ========================================================================================================================================================================== ADDRESS: Calz de Guadalupe 466, Industrial, Gustavo A. Madero, 07800 Mexico City, CDMX, Mexico Responsibilities: * Attend to and advise customers at the counter and sales floor * Meet position targets and performance indicators * Customer service orientation * Handle cash and fragile/heavy items * Arrange and label merchandise (Technology, appliances, jewelry, watches, etc.) * Conduct inventory counts Requirements: * Completed high school diploma (mandatory) * Computer proficiency * Minimum 1 year of experience in sales and customer service * Friendly demeanor and passion for service * Negotiation and communication skills * Organization and ability to work under pressure * Availability for on-site, full-time work including weekends We Offer: Financial Benefits: * Monthly salary of $9,582\.17 \+ bonuses and incentives (paid biweekly) * Monthly performance bonus * Grocery vouchers * Savings fund * Salary increases Benefits and Perks: * Statutory benefits (IMSS, INFONAVIT, vacations, profit-sharing, Christmas bonus) * Life insurance and medical expense insurance * 20% discount on any item at our stores * Complimentary uniforms * Option for indefinite-term contract * Development and Well-being: * Paid training * Guaranteed career growth based on aptitude and performance * Paid birthday leave * VRIM card * Employee referral program Apply through this channel and take the next step in your career with EMPEÑO FÁCIL.