Customer Service

Description

Job Summary: We are seeking a customer service professional focused on problem resolution, product and service guidance, and identification of sales opportunities. Key Highlights: 1. Customer orientation and problem resolution 2. Identification of sales opportunities 3. Ongoing training and growth opportunities OMICRON LAB A personalized dermatological medicine laboratory dedicated to preparing magistral formulas and adhering to the highest quality standards. Requirements: 26 to 35 years old Education: Business-related professional degree 1 year of experience Skills: Billing SAP proficiency Excel proficiency (database management) Responsibilities: Guiding customers on products, services, billing, etc. Resolving and assisting customers with complaints and issues Providing information on policies and procedures Supporting customers with technical issues related to products and services Identifying sales opportunities Assisting with order and payment processes We Offer: Salary range: $13,000 \- $16,000 per month Meal vouchers: 13% Savings fund: 4% SGMM Benefits exceeding legal requirements Schedule: Monday to Friday Growth opportunity Ongoing training Employment type: Full-time Salary: $13,000\.00 \- $16,000\.00 per month Benefits: * Educational support * Salary increases * Employee discounts * Free uniforms * Meal vouchers Education: * Completed high school (preferred) Experience: * Customer service: 3 years (preferred) Workplace: On-site employment