At **Grupo Bavaria BMW**, a leader in premium vehicle maintenance and repair, we are seeking a passionate and committed **Automotive Warranty Assistant** to join our team. **Requirements:** * Basic automotive knowledge: Familiarity with vehicle parts, components, and service processes. * Proficiency in Microsoft Office suite: Excel, Word, and Outlook for data entry and information organization. * Document management: Experience in physical and digital archiving, file control, and evidence handling. * Customer service: Courteous and professional interaction to address customer inquiries regarding warranty processes. * Administrative process knowledge: Understanding of authorization workflows, request tracking, and internal reporting. * Analytical ability: Thorough review of documents and identification of inconsistencies. **Responsibilities:** * Review of automotive warranty application data. * Data entry into internal systems and basic software packages. * Organization of photographic evidence related to warranty processes. * Physical mobility to support various departments. * Warehouse arrangement and general documentation filing. * Communication with customers and internal departments for case follow-up. **Benefits:** * Gross monthly salary: $11,238\+ commissions. * Statutory benefits. * Food vouchers. * Biweekly meal support. * Punctuality bonus. * Working hours: Monday to Friday, 08:00–17:30 hrs, and Saturdays, 08:00–13:00 hrs. * Work location: Near Polanco Metro Station.
Juan García
Indeed · HR
Juan García
Indeed · HR
