Bilingual Technical Support

Description

Job Summary: We are seeking a technical support professional with experience in supporting international users, managing Windows systems, Office 365, and Active Directory administration, and possessing an excellent service attitude. Key Responsibilities: 1. Support for foreign users in English 2. Proficiency in Office 365 and Microsoft Intune 3. Management of Windows devices and Active Directory **Education:** Bachelor's degree in Communications and Electronics Engineering, Computer Science, Information Systems, or related field. **Work Modality:** On-site\- Polanco, Miguel Hidalgo, Mexico City **English Proficiency:** Advanced **2\-3 Years of Experience:** * Providing technical support to foreign users in English within corporate offices * Remote support * Formatting Windows devices * Data backup * Creating user accounts in Active Directory * Sharing folders, joining devices to domain * Configuring Windows user profiles * Office 365 suite (Outlook, Microsoft Teams, Word, Excel) * Managing Microsoft Intune * Configuring mobile devices, smartphones, Android, iPhone, iPad **Competencies:** * Excellent service attitude * Compliance with standards * Proactive **Salary:** $ 14,000 to 15,000 Net Payroll, statutory benefits.