Bilingual Call Center Agent

Description

Job Summary: Bilingual Call Center Agent for customer service, follow-up, and closing of car rental sales, providing information and resolving inquiries. Key Highlights: 1. Call center experience (sales or customer service) and proficiency in English. 2. Handling incoming and outgoing calls, customer follow-up, and resolution of contingencies. 3. Teamwork to ensure an excellent customer experience. **PF Hunters is seeking a Bilingual Call Center Agent in Álvaro Obregón, Mexico City** --------------------------------------------------------------------------------------- **Bilingual Call Center Agent** **Requirements:** * 2 years of call center experience (sales or customer service). * Conversational English is mandatory. * High school diploma with certificate. * Excellent communication skills and service-oriented attitude. * Problem-solving ability and proactivity. **Responsibilities:** * Handling incoming and outgoing calls. * Customer follow-up and closing of car rental sales. * Providing information on rates, policies, and services. * Resolving inquiries, clarifications, and contingencies. * Recording and tracking customer interactions. * Collaborating with different departments to ensure a positive customer experience. **We Offer:** Gross monthly salary of $17,700 Attendance bonus \+ Grocery vouchers Statutory and above-statutory benefits Hybrid work model Monday to Friday in-office / Saturday and Sunday remote work from 2 PM to 10 PM One weekday day off **Desired Education Level:** High School **Desired Experience Level:** Mid-level **Departmental Function:** Commercial / Sales **Industry:** Automotive *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0e46dd390000310071f6f3\&source\=indeed*