HOME COLLECTION AGENT

Description

Job Summary: The Home Collection Agent will conduct home visits to provide information, manage collections and verifications, ensuring effective communication with the customer. Key Highlights: 1. Role focused on direct and effective communication with customers 2. Development of negotiation and problem-solving skills 3. Opportunity for continuous learning and teamwork Job Posting HOME COLLECTION AGENT Location: Chihuahua, Chihuahua Company: ROGACULIACAN Posted on March 19, 2026 Valid until April 19, 2026 Net Monthly Salary $10,000\.00 Apply Reference Number: 21093024 Description THE HOME COLLECTION AGENT'S OBJECTIVE IS TO CONDUCT HOME VISITS TO PROVIDE INFORMATION, PERFORM ADMINISTRATIVE OR COLLECTION ACTIVITIES, VERIFICATIONS OR INVESTIGATIONS, ENSURING DIRECT AND EFFECTIVE COMMUNICATION WITH THE CUSTOMER OR USER. Requirements * Required academic level: Secondary school / technical secondary * Academic status: Diploma or certificate * Experience: 6 months \- 1 year as a Home Collection Agent * Knowledge(s) and tool(s): + BASIC OPERATIONS OF TECHNOLOGICAL TOOLS (SMARTPHONE, TABLET, OR DATA ENTRY SYSTEMS). + FAMILIARITY WITH THE GEOGRAPHIC AREA WHERE VISITS ARE CONDUCTED. + COMMUNICATION AND NEGOTIATION TECHNIQUES. + DOCUMENT MANAGEMENT AND ADMINISTRATIVE PROCESSES. + PROBLEM-SOLVING SKILLS AND ABILITY TO WORK UNDER PRESSURE. * Language(s): + None * Skill(s) and competency(ies): + Adaptability to change + Proactivity + Teamwork + Stress tolerance + Work quality + Continuous learning + Customer orientation * Candidate availability: + No travel required Schedule Some days Full-time 09:00 \- 17:00 Schedule clarification: . Functions and activities * CONDUCT SCHEDULED HOME VISITS TO CUSTOMERS' OR USERS' RESIDENCES. * PROVIDE ADVICE AND RESOLVE QUESTIONS RELATED TO THE SERVICE OR PRODUCT. * CARRY OUT COLLECTION ACTIVITIES, NOTIFICATIONS, OR VERIFICATIONS AS REQUIRED. * COLLECT INFORMATION AND PREPARE VISIT REPORTS. * DELIVER DOCUMENTATION AND CONFIRM ITS RECEIPT. * MAINTAIN A RESPECTFUL AND PROFESSIONAL ATTITUDE DURING ALL INTERACTIONS. * MEET ESTABLISHED TARGETS FOR VISITS AND RESULTS. The company offers * STATUTORY BENEFITS * EMPLOYEE LOAN * SAVINGS FUND * GASOLINE AND VEHICLE MAINTENANCE SUPPORT * UNIFORMS * FUNERAL EXPENSES ASSISTANCE * LIFE INSURANCE * Indefinite-term employment contract Recruitment process * Recruitment process start date: March 19, 2026 * Recruitment process duration: 4 Weeks