Branch Supervisor

Description

Job Summary: Branch Supervisor with experience in leadership, B2B sales, and team management to ensure excellent customer service and business development. Key Highlights: 1. Leadership and development of operational and commercial teams 2. Sales promotion and development of B2B business opportunities 3. Ensuring an impeccable customer service experience **Branch Supervisor** **Requirements** * Completed Bachelor's degree or Engineering degree (certified graduate) * Minimum **5 years of experience in leadership \+ sales** * Experience in high-volume companies (retail, banking, logistics, hospitality, etc.) * Strong commercial orientation (B2B prospecting mandatory) * Proficiency in KPI management, reporting, and performance analysis * **Advanced conversational English** * Proficiency in Excel, PowerPoint, and CRM (desirable) * Valid driver's license and ability to drive manual transmission vehicles **Key Responsibilities** * Supervise operational and commercial teams (10–20\+ people) * Ensure an impeccable customer service experience * Develop business opportunities (focus on **B2B / hunting**) * Implement strategies to increase sales (rentals and used vehicles) * Resolve operational issues and ensure team productivity * Monitor key performance indicators (KPIs, NPS, branch results) * Support administrative tasks in coordination with corporate departments * Recruit, train, and develop the team (succession planning) * Actively participate in daily operations when required **Working Conditions** * Schedule: Monday to Sunday (midweek day off) * 8-hour shifts * Availability to work weekends and holidays * Willingness to travel (training sessions and branch openings) **We Offer:** * Base salary: $30,000 gross * Benefits exceeding statutory requirements **Location: Huatulco, Oaxaca (Airport Zone)** Salary: $30,000\.00 per month Relocation/moving capability: * Huatulco, Oax.: Ability to relocate for work without difficulty or plan relocation prior to starting employment (Mandatory) Application Questions: * Have you managed personnel? Approximately how many people? * Which types of companies have you worked for? (e.g., retail, banking, hospitality, logistics, etc.) * Do you hold a valid driver's license and know how to drive a manual transmission vehicle? * Are you available to work Monday to Sunday with a midweek day off? Education: * Completed Bachelor's degree (Mandatory) Experience: * Leading teams and working in commercial areas: 5 years (Mandatory) * B2B commercial prospecting: 5 years (Mandatory) * Performance metrics such as KPIs, NPS, or results reporting: 5 years (Mandatory) Language: * English (Mandatory) Willingness to travel: * 75% (Desirable) Workplace: On-site employment