Branch Manager

Description

Job Summary: We are seeking a Branch Manager to oversee operations, customer service, and sales, develop the customer portfolio, and ensure achievement of objectives. Key Responsibilities: 1. Manages the branch's entire operation, from opening to closing. 2. Leads customer service, prospecting, and achievement of sales targets. 3. Manages the customer portfolio and coordinates with various internal departments. Packaging distributor is looking for: **Branch Manager (Customer Service and Sales)** Work location: Downtown León. ***Requirements:*** * Completed or incomplete bachelor's degree. * Minimum 2 years of experience as a business unit manager or in sales. * Passion for sales, prospecting, and customer service. * Basic-to-intermediate proficiency in *Excel.* * Familiarity with administrative/operational software; *Alpha ERP* (preferred). ***Responsibilities:*** * Branch opening and closing. * In-person and digital channel customer service and support. * Achievement of sales budget targets. * Customer portfolio management and development. * ERP system usage and payment processing via bank terminal. * Quotation and invoice generation. * Sales and requirement reporting. * Order management for merchandise with the General Warehouse. * Handling product complaints through the Quality Department. * New product development through the Procurement Department. * Personnel management under supervision of the Human Resources Department. * Expense and petty cash administration managed through the Accounting Department. * Payment validation and credit requests processed through the Collections Department. * Inventory management and control supervised by the assigned warehouse clerk and the Audit Department. ***Employment Offer:*** * Work schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m. * Statutory benefits effective from day one. * Fixed monthly salary: $13,520.00 less taxes. ***Additional Benefits:*** * 30-day year-end bonus. * Savings fund (voluntary). * Monthly food vouchers: $800.00. * Company-designated vacation periods (Holy Week and December Holidays). * Commission scheme: 3% of collected sales profit (uncapped). Employment type: Full-time Salary: $13,520.00 per month Benefits: * Savings fund * Food vouchers Experience: * Sales: 1 year (Preferred) Workplace: On-site employment