Web Operations Specialist

Description

**Key Responsibilities:** **Team Management \& Leadership:** * Lead and manage a team of website designers, ensuring effective collaboration and communication. * Conduct weekly virtual team meetings to discuss progress, challenges, and provide support. * Mentor and guide team members, offering feedback, coaching, and development opportunities. **Point of Contact for Account Managers:** * Serve as the main point of contact for Account Managers and Project Managers, ensuring effective communication between design and account teams. * Coordinate timelines, expectations, and project details between design and account management teams, ensuring alignment and smooth project execution. **Escalation Handling:** * Act as the primary point of contact for design\-related escalations and resolve any issues that arise during the design process. * Ensure that all escalations are addressed promptly and professionally, maintaining client satisfaction. **Quality Assurance \& Auditing:** * Perform final quality assurance checks on design projects to ensure they meet company standards and client requirements. * Conduct regular audits of design work to ensure consistency, accuracy, and adherence to timelines. **Timeline Management:** * Oversee project timelines, ensuring that all design tasks are completed within deadlines. * Monitor the progress of each team member’s tasks and ensure that any delays are addressed proactively. * Manage the design team's workload to ensure projects are completed on time and with high quality. **Collaboration \& Cross\-Functional Support:** * Collaborate with other departments (e.g., graphic design, account management) to ensure smooth project execution. * Provide design expertise and support as needed, assisting with tasks and overcoming challenges. **Team Development:** * Provide continuous mentoring to help team members grow their skills and advance in their careers. * Encourage a culture of creativity, innovation, and mutual support within the team. **Required Skills \& Qualifications:** * Proven experience as a Website Designer or similar role, with at least 2 years in web design. * Excellent communication skills, both written and verbal, especially for cross\-functional collaboration. * Strong attention to detail with the ability to conduct thorough quality checks and audits. * Ability to manage multiple projects simultaneously while meeting deadlines. * Strong problem\-solving skills and the ability to handle escalations efficiently. Sueldo: $14,000\.00 \- $17,000\.00 al mes Pregunta(s) de postulación: * Do you have experience performing QA checks and auditing design work for quality, accuracy, and deadlines? Experiencia: * Web Design: 2 años (Obligatorio) * Account or Project Management: 1 año (Obligatorio) Idioma: * Are you fully proficient in English (written and spoken)? (Obligatorio) Lugar de trabajo: Empleo remoto