Job Summary: This position focuses on controlling, organizing, and tracking information and administrative processes for residential operations, serving as a key liaison. Key Highlights: 1. Management and organization of files and records (physical and digital). 2. Point of contact between the residential administrator and tenants. 3. Support for continuous improvement of administrative processes. Description and Details of Responsibilities **Job Objective** Ensure control, organization, and tracking of administrative information and processes for residential operations, acting as a liaison among the administrator, residents, vendors, and internal departments. This position contributes to operational efficiency through resource management, resident service, and coordination of administrative and operational activities. **Main Responsibilities** * Manage and organize administrative files and records (physical and digital). * Serve as the point of contact between the residential administrator and tenants, addressing inquiries, complaints, and requests. * Coordinate meetings among administration, residents, vendors, and maintenance staff. * Manage and track rental payments and other associated charges. * Monitor and review vendor invoices. * Assist with administrative and operational tasks for the residential administrator. * Prepare reports, presentations, and data analyses to support decision-making. * Manage financial resources, ensuring balance between income and expenses. * Supervise and track operational processes related to maintenance and services. * Coordinate the administrator’s schedule, appointments, and meetings. * Ensure adherence to deadlines and standards in information delivery. Experience and Requirements **Key Functions** * Management, monitoring, and reporting of operational and financial information. * Coordination of services and follow-up on resident requests. * Support for continuous improvement of administrative processes. * Liaison among internal departments, vendors, and customers. **Required Profile** * Bachelor’s degree in Administration, Accounting, or related field (completed). * Minimum 2 years’ experience in similar administrative roles. * Knowledge of administrative control, billing, and vendor management. * Proficiency in Microsoft Office (advanced Excel, Word, PowerPoint). * Basic English (desirable). Benefits * Benefits in accordance with the Federal Labor Law (LFT) * Life insurance * Savings fund * Medical expense insurance * Grocery vouchers **Number of vacancies** 1 **Department** Administration **Contract type** Permanent **Work modality** On-site **Shift** Daytime **Working hours** Full-time **Education level** Professional degree **Willingness to travel** No