Customer Service Executive

Description

Job Summary: Logicbus is seeking a Customer Service Executive to manage interactions, quotations, and orders, with support from administrative systems and internal communication. Key Highlights: 1. Dynamic role in customer service and order management. 2. Key interaction with purchasing and logistics departments. 3. Opportunity in the Industrial Automation industry. **Logicbus is seeking a Customer Service Executive in Americana \- Guadalajara, Jalisco** ---------------------------------------------------------------------------------------- REQUIREMENTS: * Education: Bachelor’s degree in Business Administration, Marketing, International Relations or Commerce, Industrial Engineering or related field. * Minimum education: Upper secondary education \- Technological High School Diploma * Experience: 3 years, preferably in telephone customer service. * English: 80% (able to handle phone calls in English) * Computer skills: Excel, PowerPoint, Word RESPONSIBILITIES: * Answer calls and record customer data * Provide quotations for company products * Follow up on quotations * Process customer orders * Inform customers of order status Constant use of administrative and internal communication systems Interaction with purchasing and logistics departments to ensure customer satisfaction Generation of reports **Desired education level:** Higher education \- Degree holder **Desired experience level:** Mid-level **Departmental function:** Commercial / Sales **Industry:** Industrial Automation **Skills:** * Advanced English *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c321b93400003400cc82af\&source\=indeed*