*PRESTIGIOUS FINANCIAL SERVICES COMPANY.* **ASSISTANT COLLECTIONS MANAGER** Requirements * Minimum education: University degree: Law, preferably complemented by an additional bachelor's degree in Business, Accounting, Finance, or Administration. * Experience in collections (primarily in banks) * Knowledge of credit cards **Main Responsibilities:** * Define monthly goals for evaluation. * Monitor progress, forecasts, and expenses related to collections. * Develop and schedule labels for new customer plans. * Establish risk controls and update corresponding policies. * Generate monthly reports to validate portfolio management. * Implement tests and adjustments in the preventive collections matrix. * Design strategies to achieve the collections budget. * Monitor availability and functionality of remote channels, detecting incidents or deviations in real time. * Handle and manage disputes and clarifications regarding failed, duplicated, or unrecognized transactions by customers within established deadlines. **Key Competencies:** * Results orientation * Information analysis * Effective communication * Leadership * Risk management * Adaptability * Critical thinking * Proactivity **Required Technical Skills:** * Advanced Excel * Word (SQL) * Proven experience in collections. **We Offer:** * **Join a solid and growing organization.** * **Banking hours. Monday to Friday from 8 AM to 5:30 PM and Saturdays from 8 AM to 2 PM** * **Opportunities for professional development.** * **Competitive compensation and additional benefits.** * **Collaborative and results-oriented environment.** * **Salary: $28,000** * **All statutory benefits** * **Savings fund** * **100% vacation bonus** * **Food vouchers worth 8% of salary** * **Life insurance** * **30-day Christmas bonus.** **Contact 3319766272 with Lic. Barbara Nava B.** Job type: Full-time Salary: $24,000.00 - $25,000.00 per month Benefits: * Educational assistance * Savings box * Option for indefinite contract * Food vouchers Work location: On-site