Job Summary: Soluciones Net is seeking a proactive and adaptable Technical Support Engineer with experience in operating systems, networking, and information security for preventive and corrective maintenance. Key Responsibilities: 1. Attention and configuration of new and existing equipment 2. Corrective and preventive maintenance of equipment and peripherals 3. Configuration of security policies and antivirus **Soluciones Net is seeking a Technical Support Engineer in Saltillo, Coahuila de Zaragoza** --------------------------------------------------------------------------------------- **TECHNICAL SUPPORT ENGINEER** Requirements: * Minimum 1 year of experience. * Availability to travel to branch offices. * Education: Degree in Systems Engineering, Systems Technician, or Computer Science. Specific Knowledge: * Knowledge of backup creation, formatting, and software/hardware installation. * Basic knowledge of structured cabling. * Knowledge of protocols and configuration of Active Directory accounts, domains, and VPN connections. Responsibilities: * Ticket handling * Preparation and configuration of new equipment with Windows 10 or higher operating systems. * Configuration of applications, email, Microsoft Office 365, and SharePoint. * Corrective and preventive maintenance of equipment. * Repair of computers and peripherals. * Configuration of security policies. * Installation and configuration of antivirus and security consoles. * Installation and configuration of peripheral devices. We Offer: Competitive base salary. Work schedule: Monday to Friday\* Saturdays: 09:00–15:00 (half-day) **Desired Education Level:** Higher education – degree holder **Desired Experience Level:** Expert level **Departmental Function:** Technology / Internet **Industry:** IT Services and Consulting **Skills:** * Proactive * Assertive communication * Adaptability * Frustration tolerance *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=698e61854000006200aada86\&source\=indeed*