Systems / IT Support - (Infrastructure)

Description

Job Summary: This position focuses on ensuring the continuous operational availability of systems and technological tools, managing technical support and vendor coordination to maintain the company's infrastructure. Key Highlights: 1. Ensure continuous operational availability of systems and technological tools 2. Provide high-quality technical support to end users 3. Coordinate and supervise external technology service providers Job Objective: Guarantee the operational availability of the company's systems and technological tools by ensuring preventive and corrective maintenance, efficient vendor management, and technical execution during new business center openings or renovations. Main Responsibilities: - Ensure continuous operation of our corporate platforms and applications (SAP, Web Portals, Handy, VPNs, Email, etc.). - Provide high-quality technical support to end users. - Coordinate and supervise external technology service providers. - Actively participate in technological installation and configuration for new branch openings or renovations. Required Profile: Education: Computer Engineering, Bachelor's Degree in Systems, or related field. Experience: Minimum 1 year in similar positions (preferred). Technical Knowledge: Networking and telephony, technical support, Microsoft Office suite, and process documentation. Competencies: Proactivity, service-oriented attitude, honesty, responsibility, and ability to work in a team. Additional Requirements: - Flexible working hours. - Age: 23 years and above.-Requirements- Minimum education: Higher education - Bachelor's degree Less than 1 year of experience Age: between 23 and 35 years Knowledge: Efficiency, Teamwork, Network administration, ERP SAP, Hardware, Preventive maintenance, Microsoft Office, Platforms, Vendors, Operating systems, Technical support, VPN, Execution Driver's license: A Keywords: support, support, support, system