Customer Service - Technical Support

Description

Job Summary: We are seeking a Bilingual Services Executive to handle administrative management, international customer support, and incident resolution, with a focus on operational excellence. Key Highlights: 1. Administrative management of global customer orders and requirements. 2. Customer support for international clients via telephone and email. 3. Resolution of technical and commercial incidents, ensuring standards. We seek to integrate into our team a Bilingual Services Executive with strong technical capabilities and a focus on operational excellence. Main Responsibilities: Administrative management of global customer orders and requirements through SAP. Accurate registration and tracking of interactions in the CRM platform. Customer support for international clients via telephone and email in English. Resolution of technical and commercial incidents, ensuring brand safety standards. Generation of service and performance reports. Minimum Requirements: Language: Advanced English (fluent conversation mandatory). Systems: Proven experience using SAP. Education: Completed or incomplete bachelor's degree. Experience: 1–2 years in corporate customer service or technical support roles. Skills: Excellent spelling, organization, and problem-solving orientation. Competencies: Results-oriented. Assertive communication. Discipline in technical processes. We Offer: Competitive salary (paid biweekly). Statutory benefits from day one. Food vouchers. Complimentary cafeteria. Medical expense benefit card and preferential discounts. Complimentary transportation. Positive work environment. Requirements: Languages: English. Knowledge: SAP, CRM, Microsoft Office. APPLY NOW! -Requirements- Minimum Education: Upper secondary education – General High School Diploma 3 years of experience Languages: English Age: between 25 and 50 years Keywords: service, service, support, support, support