Universal Support Teller

Description

Position Summary: We are seeking a Universal Teller to perform branch transactions, deliver customer service, identify customer needs, and promote banking products. Key Highlights: 1. Customer service and user support for banking transactions 2. Identification of customer needs and promotion of products and services 3. Execution of transactions in compliance with regulations and customer retention UNIVERSAL SUPPORT TELLER At Banorte, we seek unique, strong, and extraordinary talent to drive the country’s transformation and innovation, becoming a powerful ally for robust growth with Mexico. We firmly believe that the combination of solidarity, innovation, respect, loyalty, and responsibility is the perfect formula to become the best team in the financial sector. Position Objective: - Perform various branch transactions in accordance with established regulations, always aiming to retain customers Each day, you will face new and engaging challenges in your role, where you will be responsible for: - Providing customer service and supporting all users in the various transactions requested at the branch - Identifying customer needs and leveraging sales opportunities during interactions - Promoting and providing information about institutional products and services to customers and users Requirements: - Completed bachelor’s degree (GRADUATED OR INTERNSHIP COMPLETED) in economics or administrative fields (e.g., Economics, Accounting, International Relations, Administration), verifiable - 1 year of experience in customer service, sales, cash handling, teller roles, or banking experience - Areas of experience: Sales and customer service - Required knowledge: Sales techniques, customer service - Flexible availability of working hours - Willingness to rotate across branches Additional Benefits and Perks - Base salary - Statutory benefits - Banking benefits - Working hours: Monday to Friday, 8:00 a.m. to 5:00 p.m. (with availability to work Saturdays if required) - Direct employment by the bank - Career growth opportunities Interested candidates may apply through this channel or via the email indicated above At Grupo Financiero Banorte, we foster a culture of inclusion, respect, and equity. All individuals interested in joining our team are evaluated based on objective criteria related to their talent, experience, and skills. Our commitment is to ensure transparent selection processes.-Requirements- Minimum education: Higher education — Bachelor's degree 1 year of experience Knowledge: Teller operations, cash handling, customer service, sales Keywords: cashier, cajero, support, soporte