Description
Job Summary:
Responsible for providing in-branch customer service, performing financial transactions, and advising customers on products and services, thereby contributing to sales targets and service quality.
Key Responsibilities:
1. Customer service and financial transactions at the counter
2. Advisory services and sales of banking products
3. Professional development and holistic well-being
BBVA Group: With 60 years of history, we provide financial services in over 30 countries and serve 76 million customers worldwide. In Mexico, BBVA is a leader in the digital transformation of banking, offering our services to over 19 million customers.
Our people’s talent makes us the strongest financial institution in the country. That is why we constantly seek individuals like you to join our team.
Come closer and experience the UNIQUE BBVA experience.
You will be responsible for delivering counter-based branch service, ensuring transparency to maintain our customers’ trust. You will contribute to achieving sales goals and maintaining high service quality across various channels for our products and services.
Your responsibilities will include:
• Performing customers’ financial transactions, including deposits, withdrawals, transfers, foreign currency sales, status updates on their transactions, and other related activities.
• Advising customers on the features and benefits of our products and services.
• Identifying and referring business opportunities among existing or potential customers to Sales Executives.
• Performing administrative tasks such as checkbook and card inventory control, ATM cash replenishment, and daily cash reconciliation.
Requirements:
• Bachelor’s degree (minimum requirement: completed high school diploma)
• Proactivity and dedication to delivering an outstanding customer experience
• Interest in sales
• Proficiency in teller operations—focused and efficient handling of cash and other valuables (cash-handling proficiency)
At BBVA, we offer our employees optimal conditions for professional growth and holistic well-being. By joining our team, you’ll enjoy substantial benefits:
· Competitive monthly salary plus annual bonus and attractive sales incentives.
· 60 days’ year-end bonus, 20 vacation days, and vacation premium exceeding statutory requirements.
· Major Medical Expense Insurance and health campaigns.
· Training and development through online courses, BBVA University, and BBVA Language Center.
· Life insurance covering 40 months’ salary for natural death and 80 months’ salary for accidental death.
· Private retirement plan, in addition to social security coverage.
· Preferential-rate loans.
· Corporate uniform.
· Cultural and sports activities.
· Partnerships and promotions across more than 15,000 retail locations and online sites.
· Career development plan based on your personal growth and performance.
At BBVA, we are proud to be a company where diversity, inclusion, and equal opportunity prevail—regardless of employees’ background or personal circumstances, these values remain our top priority. Your future is here—join BBVA!
-Requirements- Minimum education: Upper secondary education – General High School Diploma
1 year of experience
Keywords: staff, employee, worker, employee, personal