Operational Auditor

Description

Job Summary: Serve as the primary contact for suppliers, providing efficient and personalized service to resolve inquiries, complaints, and incidents, ensuring an exceptional service experience. Key Highlights: 1. Key contact for suppliers, handling inquiries and ensuring resolution. 2. Cross-departmental collaboration for comprehensive solutions. 3. Opportunities for continuous learning and career growth. **JOB OBJECTIVE:** Act as the main point of contact for suppliers, delivering efficient and personalized service to resolve inquiries, complaints, and incidents. Ensure an exceptional service experience while fostering strong and effective relationships between the company and its suppliers. **MAIN RESPONSIBILITIES:** * Manage supplier inquiries and requests related to purchase orders, payments, deliveries, invoicing, and other relevant topics. * Follow up on complaints and incidents until resolved, coordinating with internal departments as needed. * Collaborate closely with other departments, such as Finance, Administration, and Procurement, to ensure comprehensive solutions. **CANDIDATE PROFILE:** * Experience in supplier management. * Customer service orientation. * Ability to interpret procurement-related data. * Knowledge and experience with procurement systems such as Ariba, SAP, or Excel. * Goal- and target-oriented. * Effective communication and teamwork skills. **VALUE PROPOSITION:** * Statutory benefits. * Life insurance. * Optional Savings Fund (Caja de Ahorro Socios). * Continuous learning opportunities. * 10% discount at Elektra and Salinas y Rocha. * Payroll loan available after 2 years of tenure. * Payroll advance. * Benefits at over 500 establishments affiliated with Grupo Salinas. * Career growth opportunities within the Group.