Operational Assistant - Document Management

Description

**What you should know about us:** We are a leading group providing comprehensive services for Mexico's labor sector. Committed to the well-being and growth of workers, we deliver customized solutions in finance, housing, social security, and legal advisory services. We aim to strengthen social security and improve workers' quality of life, distinguished by excellence, commitment, and innovation in our solutions. **What we are looking for:** We are seeking a proactive, detail-oriented individual to fill the **Operational Assistant** position in our company. This role is essential to the efficient functioning of our operations, involving a variety of tasks related to analysis, processing, verification, and both internal and external communication. **Requirements you must meet:** * Minimum completed bachelor’s degree in Business Administration or related fields. * Prior experience in administrative roles, customer service, or operational processing management is valued. * Intermediate proficiency in computer tools and applications (Office Suite, Google) and office systems. * **Availability to work near Palacio del Obispado.** * Immediate availability. **Your responsibilities will include:** * Verifying the integrity and accuracy of files, ensuring they are complete and contain all required documents. * Establishing and maintaining effective communication with suppliers, clients, and relevant authorities. * Proactively resolving any errors or issues in files, ensuring prompt correction. * Closely monitoring processing progress and staying alert for any necessary corrections or adjustments. * Maintaining contact with clients to inform them of their processing status and provide guidance on document corrections if needed. * Efficiently managing administrative procedures, ensuring compliance with established deadlines. * Coordinating appointments with managers to facilitate resolution signing once available. * Excellent verbal and written communication skills, with the ability to interact effectively with diverse stakeholders. * Demonstrated ability to work efficiently and meet established deadlines. * Attention to detail and skill in accurately identifying and correcting errors. * A proactive, service-oriented attitude with the ability to solve problems effectively. **What we offer you:** * Competitive fixed salary aligned with market standards. * Bonuses. * Excellent work environment. * Vacation time and vacation bonus. * Year-end bonus (Aguinaldo). * IMSS coverage. * Office hours: Monday–Friday, 8:00 AM to 6:00 PM; Saturdays only half-day. * Work modality: 100% in-person. Salary: $12,000.00 – $17,000.00 per month Application question(s): * Indicate your age. * Do you agree to a salary of 12,000 MXN plus fixed monthly bonuses of 5,000–8,000 MXN, plus statutory benefits? * The job is located in Obispado; do you agree with the commuting distance? ? * Please leave your WhatsApp number so we can contact you for an interview. Workplace: In-person employment