Customer Service

Description

Job Summary: This role involves receiving, channeling, and solving customer issues, providing quality post-sale service, and handling warranty-related activities to ensure total customer satisfaction. Key Highlights: 1. We offer an excellent working environment. 2. We seek professional development and career growth. 3. We have training programs. **At Ruba, we do not only build homes—we also build a better workplace for our employees, certified by GPTW as one of the 100 Best Companies to Work For in Mexico.** **We invite you to join our team.** **CUSTOMER SERVICE** Receive, route, and resolve customer issues from the office, or provide high-quality post-sale service in accordance with company policies to achieve complete customer satisfaction, as well as carry out activities related to warranty management. **Requirements:** * Completed degree * Minimum 3 years of experience in customer service and warranty management * Basic knowledge of construction processes * Proficiency in Microsoft Office and Enkontrol * Negotiation skills * Excellent verbal and written communication skills **We Offer:** * Competitive salary * Benefits exceeding statutory requirements * Excellent working environment * Professional development and career growth * Training programs