PHARMACY MANAGER

Description

Position Summary: Supervise and manage branch team activities, ensuring customer service standards and operational processes, while contributing to branch profitability and expense control. Key Highlights: 1. Manages activities and supervises customer service protocols 2. Ensures flawless execution of current processes and policies 3. Contributes to branch profitability and expense control Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 branches and a large workforce of over 20,000 employees. We are the leading national pharmacy chain. Join our team! **Position Mission** The mission of this position is to supervise and manage branch team activities, ensuring proper implementation of customer service protocols and standards. Supervises flawless execution of current processes and policies, taking actions that enhance profitability and expense control. **Job Description** Key Responsibilities \- Ensure service quality standards by monitoring flawless execution of team processes and activities. \- Ensure compliance with business-established metrics, generate sales reports, and conduct branch operational checklists. \- Execute actions to maintain accurate inventory records, product facing and shelving, as well as branch order and cleanliness. \- Evaluate direct reports using performance metrics, feedback sessions, and identification of training needs. Requirements \- Completed high school education. Bachelor’s degree in economics or administration preferred. \- 2+ years of experience in customer service, point-of-sale operations, value management, and personnel supervision. **Employment Type** Permanent **Work Model** On-site At Farmacias del Ahorro, we care about you — and want you to be well! We promote and verify adoption of measures supporting equal opportunity and elimination of all forms of discrimination across our recruitment processes and workplaces. We will never request any payment as part of our recruitment process; please exercise caution and avoid fraud.