Customer Service Agent

Description

Job Summary: Telephone Assistant for Customer Service handling incident reports or requests for policy-related assistance. Key Highlights: 1. Customer service for policy assistance 2. Work schedule from Monday to Friday 3. Customer service experience preferred **Tres R is seeking a Customer Service Agent in Cuauhtémoc, Mexico City** ------------------------------------------------------------------------------ **TELEPHONE ASSISTANT \- CUSTOMER SERVICE** **Responsibilities:** * Answer incoming calls from customers reporting incidents or requesting policy-related assistance. **We Offer:** * Base salary: $9,700 net monthly * Productivity bonus: $1,000 (starting after 90 days) * Statutory benefits effective immediately **Work Schedule:** * Monday to Friday; weekends off (Saturday and Sunday) * 8-hour daily shift * Service window: 7 AM to 10 PM (schedule assigned according to operational needs) **Requirements:** * Completed high school education * 6 months to 1 year of verifiable customer service experience * Flexible availability for work hours * Availability to cover Saturday and Sunday shifts once every six weeks * No active credit bureau record Work Location: **Torre Latinoamericana, Cuauhtémoc, CDMX** **Preferred Education Level:** Upper Secondary Education **Preferred Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Insurance / Insurance Company **Skills:** * ATC *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69aef21a3200003b00642097\&source\=indeed*