Customer Service & Community Development Coordinator

Description

Job Summary: Develop and implement customer service, warranty, and community development strategies to enhance customer experience and drive continuous improvement. Key Highlights: 1. Ranked among the top 100 best companies to work for in Mexico. 2. Professional development and career growth through training programs. 3. Excellent working environment. **At Ruba, we don’t just build homes—we also build a better workplace for our employees, certified by GPTW as one of the top 100 best companies in Mexico.** **We invite you to join our team.** **CUSTOMER SERVICE & COMMUNITY DEVELOPMENT COORDINATOR** Establish and implement customer service strategies across housing delivery, warranty handling, and community development, aligned with the company’s core guidelines. Develop information tools for technical departments to initiate continuous improvement, transforming customer service into a competitive advantage. **Requirements:** * Completed university degree * Minimum 4 years of experience in customer service * Experience in warranties and after-sales service * Knowledge of community development and neighborhood groups * Proficiency in Microsoft Office and Enkontrol * Excellent communication skills * Flexible working hours * Proactive and empathetic attitude * Negotiation skills **We Offer:** * Competitive salary * Benefits exceeding statutory requirements * Excellent working environment * Professional development and career growth * Training programs