Collection Executive

Description

Job Summary: Telephone Collection Executive responsible for contacting customers with overdue payments, negotiating agreements, and following up on portfolio recovery through effective communication. Key Highlights: 1. Phone contact with customers for payment reminders 2. Negotiation of payment agreements and commitments 3. Job stability and growth opportunities **My ideal job is seeking a Collection Executive in Álvaro Obregón, Michoacán de Ocampo** -------------------------------------------------------------------------------------- Job Description: Join the team as a Telephone Collection Executive for Mercado Pago. You will be responsible for contacting customers with overdue payments, negotiating agreements, and following up on portfolio recovery while maintaining effective and professional communication. Main Responsibilities: Phone contact with customers for payment reminders. Negotiation of payment agreements and commitments. Follow-up on assigned portfolio. Recording of actions in the system. Requirements: High school diploma or higher. Experience in call center collections (preferred). Basic computer skills. Strong verbal communication and negotiation skills. Valid documentation. Schedules Morning shift: 07:00 to 15:00 Afternoon shift: 15:00 to 22:00 Weekends: 08:00 to 15:00 or 09:00 to 16:00 Rotating weekend off We Offer: Monthly base salary: $9,130 net (morning shift) $8,500 net (afternoon shift) Recovery bonus (no cap) Paid training Cafeteria and dining facility Payroll advances and employee loans Additional maternity and paternity leave days Job stability and growth opportunities **Desired education level:** Upper Secondary Education **Desired experience level:** Entry Level **Departmental function:** Human Resources **Industry:** Call Centers / Telemarketing *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a05f4ed40000034004452fe\&source\=indeed*