After-Sales BDC Advisor

Description

Position Summary: We are seeking a BDC Advisor to manage potential customers, coordinate service appointments, and support the team with information and reporting. Key Responsibilities: 1. Manages and follows up on potential customers from various sources. 2. Coordinates and confirms appointments, ensuring appropriate follow-up. 3. Supports the Service team with information and reports. We are looking for a BDC Advisor to join our Service team. **Responsibilities:** * Manage and follow up on potential customers from calls, email, social media, or web inquiries * Coordinate and confirm appointments between customers and service advisors, ensuring proper follow-up * Support the Service team by providing complete prospect information and follow-up reports **Employment Offer:** * Base salary + commissions * On-site work mode * Indefinite-term contract * Full-time working hours Requirements: * Minimum 2 years of experience in customer service or call center roles, preferably in the automotive sector * Proficiency in CRM systems and digital tools * Strong communication skills, organizational abilities, and goal-oriented mindset * Experience in similar positions