Technical Support

Description

Job Summary: A prominent Mexican company is seeking a Technical Support professional to handle incidents, provide maintenance, and deliver training to users on computer equipment and software. Key Highlights: 1. Experience in data capture and preventive/corrective maintenance. 2. Technical support for computer equipment and software across various modules. 3. Performs maintenance, system setup, and end-user training. A leading Mexican company specializing in identity solutions and mass enrollment requires personnel to work in the State of Mexico, specifically in the Nezahualcóyotl area, EDOMEX. PROFILE: TECHNICAL SUPPORT Education – Technical degree in Computer Science or Systems Engineering (incomplete or current student). Minimum 1 year of experience in data capture services and preventive/corrective maintenance of computer equipment. Valid Class A driver's license and ability to drive standard vehicles. 2 years of experience in corrective and preventive maintenance of computer equipment and printers. KNOWLEDGE: Incident tracking and resolution. Providing technical support for corporate and remote computer equipment and software across various modules. Performing preventive, predictive, and corrective maintenance services. Repairing computer equipment and peripherals. System and equipment setup and commissioning for various projects. LAN network installation. Electrical installations. End-user training. Remote or on-site support to end-users. Continuous improvement campaigns. Inventory control of all computer equipment assigned to your project. Benefits and Perks. WE OFFER: Statutory Benefits Base Salary. IMSS (Mexican Social Security Institute). Rest Days. Vacations. Vacation Bonus. Year-end Bonus (Aguinaldo). Training. On-site Work Modality. Full Payroll Contract. Interested candidates are invited to apply through this channel. Immediate Hiring! Please note that our company is committed to fostering an environment of diversity, equity, and inclusion, and we seek the best talent. Therefore, during the recruitment process, we will not request personal information involving clinical analyses, pregnancy tests, or HIV testing. Furthermore, we do not discriminate based on gender, age, ethnic origin, physical appearance, marital status, disability, socioeconomic condition, sexual orientation, gender identity or expression, among others. If you are interested and meet the profile requirements, please apply through this channel. -Requirements- Minimum Education: Upper Secondary Education – Professional Technical Education 1 year of experience Age: between 18 and 40 years Knowledge: Fault analysis, Network analysis, Technical consulting, Database, Information capture, Data storage, Computer automation, Emergency response Driver's licenses: A Keywords: support, support, technical support, technologist, technician, tech, technician, technology, technology, technologist