Position Summary: We are seeking a passionate Café Branch Supervisor to manage branch operations, guide the team, and ensure excellence in products and service, serving as a brand ambassador. Key Highlights: 1. Manage and supervise all operational elements of a branch. 2. Lead and motivate the team, fostering a positive environment. 3. Ensure consistency in high-quality products and service. At Sede Café, we aim to bring high-quality coffee closer to Mexicans. Our mission is to make specialty coffee more accessible and easy to enjoy—something everyone can savor daily. We strive to deliver a unique experience for customers and build a strong community around coffee. · Are you passionate about coffee and does this project resonate with you? If so, keep reading. · About the Position · As a Branch Supervisor, your primary objective will be to manage and supervise all operational elements of a branch. You will guide your team to ensure consistency in high-quality products and service; you will serve as the brand ambassador—not only toward customers but also toward employees. You will support the District Leader in driving key initiatives for the branch and act as its voice, providing valuable feedback to the leadership team. · Your Day-to-Day Responsibilities · Supervise daily café operations, ensuring efficiency. Motivate and lead the team, fostering a positive and collaborative work environment. Ensure team members complete the onboarding process timely and correctly. Guarantee adherence to company-established standards for preparation and service. Manage inventory (in coordination with the District Leader) and place orders to ensure product availability. Process cash and card payments for products. Supervise daily opening and closing procedures to ensure proper cash handling. Resolve issues and effectively address customer needs. Oversee store administration (orders, schedules, inventory, etc.). Key Challenges of the Role · Collaborate closely with the District Leader to ensure clear communication of information to the team and timely implementation of corporate-level initiatives. Maintain a very high level of operational excellence through supervision and follow-up with team members and the District Leader. What You Need to Apply (Apply ONLY if you meet these requirements) · Experience leading teams in the coffee or food industry (1 year as Assistant Manager or Manager, or over 3 years as Shift Supervisor in a café). Solid knowledge of coffees and service processes. Excellent communication and customer service skills. Numerical aptitude to optimally manage cash flow, orders, and inventory. Flexibility to work rotating shifts, including weekends. Flexibility to relocate between branches. Proficiency in Office Suite and Google Drive. Experience managing KPIs. Location: Chapultepec and MTY If you’re ready to awaken passion for coffee in every cup, we’d love to hear from you soon! -Requirements- Minimum Education: Upper Secondary Education – Technological Baccalaureate 2 years of experience Keywords: resident, supervisor, assistant manager, coordinator, manager, captain