Job Summary: FRIALSA, a Mexican company with 42 years in the market, is seeking a Customer Service Executive to ensure efficient operations in warehousing and distribution logistics. Key Highlights: 1. Experts in warehousing and distribution logistics. 2. Efficient operations guaranteed in the industry. 3. Be part of a great team. FRIALSA, a 100% Mexican company with 42 years in the market, specializing in warehousing and distribution logistics and recognized in the industry for guaranteeing efficient operations, invites you to join its outstanding team. Join us as: CUSTOMER SERVICE EXECUTIVE · · Objective: Timely entry into the WMS system of all incoming and outgoing product movements occurring in the warehouse. · Responsibilities: - Document and enter into the WMS system all warehouse inbound, outbound, and relocation transactions. - Prepare and print required reports for warehouse operations. - Maintain communication with customers to schedule cargo loading and unloading, as well as notify them of any incidents or anomalies arising during operations related to their products. - Identify and report to the immediate supervisor or management any non-compliance with FRIALSA’s operational procedures and standards. - Identify and report to the immediate supervisor or management any deviations from proper inventory control practices. - Collaborate in training and mentoring fellow employees. · · Requirements: - Technical degree in Industrial Relations, Business Administration, Logistics and Transportation, or related field. - Minimum 1 year of experience performing duties associated with this position. - Minimum 6 months of experience using inventory management systems and delivering customer service. · WORK SCHEDULE: 8-hour rotating shifts every 15 days 7:00 AM to 3:00 PM 3:00 PM to 10:30 PM 10:30 PM to 7:00 AM · Required Knowledge: - Microsoft Office Suite - WMS System Additional Benefits and Perks: - Benefits exceeding statutory requirements - Savings fund - 9% savings fund contribution - Life insurance - Monthly vouchers - Profit-sharing - 26-day Christmas bonus - Punctuality and attendance bonuses - Employee transportation (established route) · Work Location: Querétaro Parks, adjacent to PIQ, heading toward La Estacada · If interested, please apply through this channel. JOIN US — WE’RE WAITING FOR YOU! -Requirements- Minimum Education: Upper Secondary Education - Professional Technical Education 1 year of experience Age: between 20 and 45 years Keywords: data entry clerk, service, customer, client