Customer Services - Tijuana

Description

Job Summary: We are seeking a Bilingual Agent for customer service, responsible for initiating claims, confirming details with customers, and responding to inquiries with status updates on existing claims. Key Highlights: 1. 100% Customer Service Campaign 2. Conversational English 3. Paid Training 100% CUSTOMER SERVICE CAMPAIGN BILINGUAL AGENT Must be of legal age Minimum education: elementary school Conversational English Call center experience Full-time, Monday to Friday, with paid training. After 6 months (subject to performance), you may switch between available campaigns. First point of contact; the agent initiates claims, provides confirmation to customers, and responds to inbound calls to address inquiries and provide status updates on existing claims/Net pay $17,268 per month/Monday to Friday, 10:00 AM to 7:00 PM *BENEFITS* *Weekly payments via SANTANDER*, IMSS, Benefits exceeding statutory requirements, Paternity leave, marriage leave, and bereavement leave Private medical expense insurance (does not replace IMSS) Transportation assistance and discounts at stores, schools, and restaurants; parking available at Plaza del Zapato Internal loans and payroll-deducted loans 3 additional balance days beyond vacation days and free meals for 2 weeks APPLY THROUGH THIS CHANNEL. -Requirements- Minimum education: Elementary school Less than 1 year of experience Languages: English Age: Between 18 and 55 years old Knowledge: Training