Collections Officer

Description

Job Summary: As a field collections officer, you will validate customer data, establish payment plans, and build long-term relationships with customers. Key Highlights: 1. Build lasting relationships with customers through collections management. 2. Motorcycle mobility provided for home visits. 3. Promote effective communication and teamwork. We Offer: - Base salary: $4,000 + weekly commissions - All statutory benefits - Uniforms and personal protective equipment. Requirements - Experience in Customer Service, Collections, or Sales. - Motorcycle riding ability. - Valid motorcycle driver's license. - Proficiency in using mobile devices. - Goal- and target-oriented. - Effective communication and teamwork skills. Tools: We provide the motorcycle (you may take it home). Weekly fuel support. Your responsibilities include: As a field collections officer, you are responsible for validating the data of customers applying for credit, establishing payment plans for customers in their first weeks of delinquency, and building long-term relationships with our customers. · Key Responsibilities - Visit the homes of customers who have applied for credit and verify the information provided in their applications. - Understand customer needs to offer the best solution enabling them to keep their accounts current. - Deliver service with respect and courtesy to our customers. - Operate a motorcycle in compliance with safety regulations, always using required and necessary protective gear.-Requirements- Minimum education: Upper secondary education - General High School Diploma 1 year of experience Age: between 23 and 49 years Keywords: resident, supervisor, assistant manager, deputy manager, responsible person, coordinator, collections officer, team leader, collections, payment, collection