Collection/Advisory Officer

Description

Position Summary: We are seeking a field collection officer to validate customer data, understand their needs, and provide courteous service to prevent account delinquency. Key Highlights: 1. Responsible for validating data of customers applying for credit 2. Focused on achieving objectives and goals 3. Motorcycle driving in compliance with safety regulations Join Grupo Salinas · As a field collection officer, you are responsible for validating the data of customers applying for credit. · Requirements Customer service, collections, or sales experience. Motorcycle operation capability. Valid motorcycle driver's license. Mobile device operation. Focused on achieving objectives and goals. Effective communication and teamwork. · Value Proposition Base weekly salary of $2,500. Weekly commissions. Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, thirteenth-month bonus (aguinaldo) of 15 days per year—increasing with seniority. Sunday premium of 25%. 20% discount at Elektra and Salinas y Rocha—increasing with seniority. Benefits at over 500 establishments partnered with Grupo Salinas. Payroll advance. MOTORCYCLE PROVIDED (valid motorcycle license required) Weekly gasoline vouchers. Option to purchase the motorcycle upon end of useful life. Safety equipment: protective frame, helmet, boots. Motorcycle accident medical expense insurance. Life insurance. Savings fund. Career growth opportunities within the Group. · We are a company dedicated to improving the lives of millions of Mexicans. · Key Responsibilities Visit the homes of customers who have applied for credit and validate the information provided in their applications. Understand customer needs to offer the best solution enabling them to keep their accounts current. Provide respectful and courteous service to our customers. Drive a motorcycle in compliance with safety regulations, always using required and necessary protective gear.-Requirements- Minimum education: Upper secondary education—General Baccalaureate years of experience Knowledge: Sales, Customer Service Driver's Licenses: C Keywords: collection, payment, collection